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Application Analyst
2 months ago
We are seeking a highly skilled Application Analyst to join our dynamic Information Technology Services team at Robert Walters Australia.
This role offers an exciting opportunity to provide advanced support and problem resolution for Local Government Solutions applications.
As an Application Analyst, you will be part of a team delivering minor works, initiatives, and enhancements, providing expert technical advice with limited direction.
The successful candidate will have the authority to implement local initiatives for improvements within corporate goals and constraints.
Key Responsibilities- Technical Support: Provide advice on the technical restrictions and capabilities of relevant systems.
- Mentorship and Training: Mentor, train, and develop team members in related technical areas.
- Solution Development: Develop solutions and create relevant knowledge base articles.
- Technical Reviews: Undertake technical reviews and approval of changes to IT systems.
- Incident Management: Manage incidents to resolution, including proactively partnering with vendors to identify solutions to incidents.
- Initiative Delivery: Deliver on time, assigned initiatives and enhancements.
- Root Cause Analysis: Undertake root cause analysis of assigned problems, proposing potential changes and solutions.
The ideal candidate for the Application Analyst role brings well-developed skills in managing corporate information systems, including the ability to effectively solve complex issues and complete tasks in a timely manner.
Key requirements include:
- Corporate Information Systems Management: Well-developed skills in managing corporate information systems.
- Geospatial Location Tools: Experience with Geospatial location tools is highly desirable.
- Problem-Solving: Ability to effectively solve complex issues and complete tasks in a timely manner.
- Tertiary Qualification: Tertiary qualification in a relevant field is desirable.
- Mentorship and Training: Well-developed skills in mentoring and training team members on use of systems, processes, and methodology.
- Communication Skills: Excellent verbal and written communication skills.
- Business Analyst Skills: Basic skills in business analyst skills.
If you're ready to take your career to the next level, we encourage you to apply today.