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Experienced Tenant Liaison Specialist
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Job Title: Tenant Experience Manager
Description: As a key member of our team, you will be responsible for delivering exceptional tenant experiences through event management, marketing, project management, and customer service. This role involves working closely with tenants to understand and improve overall experience satisfaction, managing the Centuria tenant portal, organizing tenant events and initiatives, facilitating events between staff and tenants or prospects, monitoring market trends of major competitors and co-working operators, inspecting properties and competitors regularly, researching amenities, technology, and tenant engagement trends locally and internationally, and collaborating with the National Tenant Experience Manager to enhance tenant portal and engagement programs.
Requirements:
- Experience in events management, marketing, project management, commercial real estate management, and co-working spaces
- Attention to detail, adaptability, creativity, strong networking and relationship management, professional presentation, and excellent customer service skills
About Us: We are a leading ASX-listed real estate funds manager with a focus on Australasia and managing assets worth $20.5 billion.
