Customer Service Director

3 weeks ago


Modbury, South Australia Myer Full time

About the Role:

As the Customer Service Manager at Myer, you will be responsible for leading the Service & Selling teams to success by delivering superior customer service and making profitable sales.

Key Responsibilities:

  • Champion the Customer First Plan and manage day-to-day operations
  • Drive sales and lead team performance
  • Manage, lead, and mentor teams across various departments

About You:

To be successful in this role, you will need:

  • Previous experience as a retail manager, area manager, or similar
  • People leadership skills with a 'hands-on' approach
  • Demonstrated ability to lead a team to achieve sales and meet KPIs
  • Experience in performance management
  • Superior customer service and selling skills
  • Strong retail, financial, and business acumen
  • Excellent time management skills with the ability to work independently on prioritizing and meeting deadlines

Benefits:

  • Become a leader within one of Australia's most-loved department stores
  • Career development and progression opportunities
  • A great range of discounts and Myer Team Member exclusive offers
  • Access to volunteer, parental, and lifestyle leave
  • Service Recognition, Inspirational People Awards, and more

Myer's management teams work across fortnightly rotating rosters to cover key store trading hours, extended/peak trade, and weekends.

About Myer:

Myer is a place where you can find life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas, and are entrusted to deliver your very best.

At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.



  • Modbury, South Australia Myer Full time

    About the Role:As the Customer Service Manager at Myer, you will be responsible for leading the Service & Selling teams to success by delivering superior customer service and making profitable sales.Key Responsibilities:Champion the Customer First Plan and manage day-to-day operationsDrive sales and lead team performanceManage, lead, and mentor teams across...


  • Modbury, South Australia Myer Full time

    About the Role:As the Customer Service Manager at Myer, you will be responsible for leading Service & Selling teams to success by delivering superior customer service and making profitable sales.Key Responsibilities:Manage the daily activities of your team and business to drive financial performanceOptimise the productivity of the team by leveraging...


  • Modbury, South Australia Foot Locker Full time

    Job DescriptionJob Title: Store ManagerJob Summary:We are seeking a highly motivated and experienced Store Manager to lead our team at Foot Locker. As a Store Manager, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities:Lead and Develop the Team: Coach and motivate your...


  • Modbury, South Australia Randstad Full time

    {"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ServiceWe are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering outstanding customer service and ensuring that our customers have a positive...


  • Modbury, South Australia Randstad Full time

    {"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceWe are seeking a dynamic Customer Service Representative to join our team at the City of Tea Tree Gully Library. As a key member of our community-focused service, you will be responsible for delivering outstanding customer service, handling enquiries, memberships,...


  • Modbury, South Australia BankSA Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at our Modbury Triangle branch.Key ResponsibilitiesProvide exceptional customer service and support to our customers, ensuring a seamless and stress-free banking experience.Manage transactional and savings needs, connecting customers...


  • Modbury, South Australia BankSA Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Advisor to join our team at BankSA's Modbury Triangle branch.Key ResponsibilitiesProvide exceptional customer service and support to our customers, ensuring a seamless and stress-free banking experience.Manage transactional and savings needs, connecting customers with...


  • Modbury, South Australia Randstad Full time

    {"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ServiceWe are seeking a dynamic Customer Service Representative to join our team at the City of Tea Tree Gully Library. As a key member of our community-focused service, you will be responsible for delivering outstanding customer service to our patrons, ensuring they...


  • Modbury, South Australia Randstad Full time

    {"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ServiceWe are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our library team, you will be responsible for delivering outstanding customer service to our patrons, ensuring they feel welcomed,...


  • Modbury, South Australia Randstad Full time

    We are seeking a dynamic Customer Service Representative to join our team at the City of Tea Tree Gully Library. As a key member of our community-focused service, you will be responsible for delivering exceptional customer experience and providing a welcoming environment for visitors of all ages.Key Responsibilities:Deliver outstanding customer service and...


  • Modbury, South Australia Myer Full time

    About the RoleAs the Customer Service Manager at Myer, you will be responsible for leading the Service and Selling teams to success by delivering exceptional customer service and driving profitable sales. You will champion the Customer First Plan, manage day-to-day operations, and drive sales. Reporting to the Assistant Store Manager and supported by the...


  • Modbury, South Australia Myer Full time

    About the RoleAs the Customer Service Manager at Myer, you will be responsible for leading the Service and Selling teams to success by delivering exceptional customer service and driving profitable sales. You will champion the Customer First Plan, manage day-to-day operations, and drive sales. Reporting to the Assistant Store Manager and supported by the...


  • Modbury, South Australia Datacom Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide high-quality customer service to clients via phone,...


  • Modbury, South Australia Myer Full time

    About the RoleWe are seeking an experienced Customer Service Manager to join our leadership team at Myer Tea Tree Plaza. As a key member of our management team, you will be responsible for leading and mentoring our Service and Selling teams to deliver exceptional customer service and drive sales.Key ResponsibilitiesManage the daily activities of your team...


  • Modbury, South Australia Datacom Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.As a Customer Service Representative, you will be working in a dynamic and...


  • Modbury, South Australia Datacom Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Provide high-quality...


  • Modbury, South Australia Datacom Full time

    About the RoleDatacom is seeking a skilled Customer Service Representative to join our team in Modbury, supporting the Department of Home Affairs. As a key member of our service desk, you will provide exceptional customer service to clients across Australia and the world.Key Responsibilities:Provide timely and effective support to clients via phone, email,...


  • Modbury, South Australia Heritage and People's Choice Full time

    About the RoleWe are seeking a highly motivated and customer-focused Member Service Consultant to join our team at Heritage and People's Choice. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our members.Key ResponsibilitiesProvide personalized service to our...


  • Modbury, South Australia Medibank Full time

    About the RoleWe are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community.You will be responsible for delivering outstanding customer service, providing personalized support to...


  • Modbury, South Australia Myer Full time

    About the RoleAs Customer Service Manager at Myer, you will be responsible for leading Service and Selling teams to deliver superior customer service and drive profitable sales.Manage day-to-day operations and champion our Customer First Plan.Lead, manage, and mentor teams across various departments to drive high-performance customer-focused service and...