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Solar System Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeRenewableEnergy Full time $85,000 - $115,000

Renewable Energy Professional

Join a dynamic team driving technical excellence in the renewable energy sector.

As a key contributor, you will play a pivotal role in shaping operations and driving innovation. With your engineering expertise, critical thinking, and leadership skills, you will identify and resolve complex technical challenges, mentor teammates, and drive impactful process improvements.

This is a collaborative role that requires creative problem-solving, passion for renewable energy, and adaptability to evolving environments. You will diagnose and resolve solar system performance issues, help build scalable processes, and contribute to continuous improvement initiatives.

With opportunities to work remotely and flexible work arrangements, you will have the freedom to manage your time effectively while maintaining exceptional attention to detail.

Our team prioritizes diversity and inclusion, and we're committed to creating a workplace that's welcoming to all.

Key Responsibilities

  • Customer and Service Leadership (50%): Build trust with customers through clear communication, provide mentorship to teammates, take ownership of service tickets, collaborate with field service partners, and approve payments.
  • System Monitoring and Technical Expertise (40%): Monitor solar systems, triage alerts, diagnose complex performance issues, serve as a subject matter expert, drive resolution of escalated issues, and apply engineering expertise to analyze recurring system issues.
  • Driving Innovation and Process Improvement (10%): Lead efforts to refine and implement Standard Operating Procedures, partner with stakeholders to identify opportunities for innovation and workflow optimization, contribute to training materials and documentation, and champion a culture of continuous improvement.

Requirements

  • Leader: Mentor teammates, provide guidance, and inspire others to achieve excellence.
  • Hardworker: Bring a strong work ethic and a passion for renewable energy.
  • Critical Thinker: Use sound judgment to analyze complex issues and develop effective solutions.
  • Organized: Skilled at managing multiple priorities while maintaining exceptional attention to detail.
  • Resilient: Comfortable in fast-paced, evolving environments where adaptability is key.
  • Effective Communicator: Possess excellent verbal and written communication skills to interact with customers, technicians, and internal teams.
  • Problem-Solver: Proactively resolve issues and approach challenges with creativity and determination.

Benefits

  • Work-Life Balance: Opportunities to work remotely, flexible work arrangements, 20 days of paid time off annually, and 10 days of sick leave annually.
  • Competitive Compensation: Salary, performance bonuses, equity stakes, and up to $500 annual learning reimbursement.
  • Culture of Growth: Collaborative environment with mentorship and opportunities for career advancement.
  • Inclusive Community: Global affinity groups, supportive policies, and a commitment to diversity, equity, and inclusion.