Exceptional Customer Service Specialist

4 days ago


Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000
Elite Customer Experience Manager

The Role and Responsibilities:
  • Deliver exceptional customer service by providing tailored, high-quality support to our elite customers.
  • Manage customer enquiries via multiple channels, including phone, email, chat, and digital platforms.
  • Promote premium services and drive e-commerce adoption through effective communication with internal and external stakeholders.
  • Collaborate with colleagues to resolve service issues and maintain performance standards.
  • Support leadership tasks and contribute to training, onboarding, and continuous improvement initiatives.
  • Ensure compliance with procedures and uphold quality and safety standards.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive salary package.
  • A range of employee benefits, including flexible working options and additional leave days.
  • The opportunity to work in a fast-paced global shipping company that prioritizes sustainability and community engagement.


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