Customer Service Specialist

2 weeks ago


Wollongong, New South Wales, Australia beBeeCustomerService Full time $55,500 - $74,500
About The Role

As a vital member of our team, you will provide premium customer service and account management to leading organizations and government agencies in Australia.

The key responsibilities include:

  • Order collection and delivery of client records and information
  • Responding to customer inquiries
  • Maintaining high-profile account service delivery
  • Daily record management and security of client records to ensure compliant delivery and storage
  • Processing and retrieval of valuable information and document management of client requests
  • Utilizing computer technology with scanners, PCs, etc.
About You

To be considered for this role, you must have the following qualifications and skills:

  • Minimum car license (manual transmission)
  • Minimum forklift license (LF)
  • Experience in warehousing and driving/delivery required
  • Excellent customer service skills
  • Excellent verbal communication skills and ability to relate well to clients at all levels with confidence
  • Be hardworking and reliable
  • Be well-groomed and physically fit to perform manual handling tasks
  • Good computer literacy skills
  • Flexibility with work hours and days
  • Ability to work well under pressure and be a good team player


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