Customer Service Representative

2 days ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

About the Role:

Our team is seeking a vibrant and enthusiastic Customer Service Representative to join our Fitness Centre staff. This role involves welcoming members and guests, providing membership tours and sales, promoting the benefits of membership, and assisting with general enquiries.

Key Responsibilities:

  • Welcome all members and guests
  • Membership tours and sales
  • Promote the benefits of membership
  • Assist with general enquiries

The ideal candidate will possess leadership skills, a passion for delivering excellent customer service, and a willingness to build long-term relationships with our members. They will have impeccable grooming, presentation, and communication skills.

Requirements:

  • Previous experience in the fitness industry
  • Exceptional presentation and grooming
  • Demonstrate initiative to be productive during downtime
  • Ability to communicate with a variety of people
  • Professional telephone manner and excellent communication skills
  • Knowledge of Fitness Centre facilities
  • Ability to work under pressure within a busy environment
  • Bright and friendly personality
  • Willingness to go the extra mile to help members and Fitness Centre team
  • Strong problem-solving abilities
  • Computer literacy with experience using Microsoft Office products

We Offer:

  • Friendly and hard-working team
  • Free Gym Membership
  • Food & Beverage Discounts
  • Free on-site parking


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