Food and Beverage Customer Experience Expert

6 days ago

Central Coast, Australia beBeeCustomerService Full time
Customer Service Representative

We are seeking a highly motivated and experienced Customer Service Representative to join our team at Gosford Hospital. The successful candidate will have a passion for delivering exceptional customer service in a fast-paced environment.

The role will involve working closely with customers, responding to queries and concerns, and resolving issues in a professional and courteous manner. If you have excellent communication skills, a strong work ethic, and a commitment to providing outstanding customer service, we encourage you to apply.

  • Fresh food handling experience is essential
  • Coffee making skills are desirable
  • Must be able to follow Occupational Health and Safety procedures
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team

We offer a competitive salary package, ongoing training and development opportunities, and a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About the Role:

This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer service in a fast-paced environment. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive the highest level of service and satisfaction.

Key Responsibilities:

  1. To deliver exceptional customer service and respond to customer inquiries in a timely and professional manner
  2. To maintain accurate records and reports, and provide feedback to management on customer satisfaction and trends
  3. To identify and resolve customer complaints and concerns in a fair and efficient manner
  4. To participate in ongoing training and development programs to enhance knowledge and skills

Requirements:

  • Fresh food handling experience
  • Coffee making skills
  • Occupational Health and Safety procedures
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team

What We Offer:

A competitive salary package, ongoing training and development opportunities, and a positive and supportive work environment.

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