
Virtual Training Specialist
21 hours ago
We are seeking a skilled and experienced Training Professional to join our team. As a key member of our Learning and Development department, you will play a crucial role in delivering high-quality training programs to support staff upskilling and development.
This is a full-time permanent position with 42.5 hours per week including weekends.
Key Responsibilities:- Design and deliver engaging and interactive live virtual training sessions on various topics related to our business, processes, systems, and customer service.
- Utilize virtual training platforms effectively to create a positive and participative learning experience.
- Present training content clearly, concisely, and enthusiastically, adapting your style to suit different learning needs.
- Facilitate discussions, Q&A sessions, and interactive activities to reinforce learning.
- Work collaboratively with the Learning and Development team to understand training needs and content.
- Provide constructive feedback to participants as needed.
- Ensure all training materials and the virtual learning environment are well-prepared for each session.
- Stay up-to-date with any changes to company policies, procedures, and systems to ensure training accuracy.
- Proven experience in delivering training, ideally in a virtual setting.
- Excellent presentation and facilitation skills with a confident and engaging delivery style.
- Strong verbal communication and interpersonal skills.
- Comfortable using virtual meeting platforms and related technology.
- Able to explain information clearly and adapt to different audiences.
- Strong organizational skills and attention to detail.
Benefits
- Opportunity to develop your skills and expertise in a dynamic and supportive environment.
- Collaborative and inclusive team culture.
- Competitive salary and benefits package.
What We Offer
- Ongoing training and development opportunities.
- A diverse and inclusive workplace culture.
- The chance to make a real difference in the lives of others.
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