Luxury Retail Team Lead
1 month ago
About the Role
We are seeking an experienced Luxury Retail Team Lead to join our team at Swarovski. In this role, you will be responsible for leading a high-performing sales team and driving business growth through exceptional customer service and sales expertise.
The ideal candidate will have 1-2 years of experience working in a luxury retail environment, with a proven track record of success in sales leadership and customer service.
Responsibilities:
- Lead and motivate a high-performing sales team to achieve sales targets and deliver exceptional customer service
- Develop and implement effective sales strategies to drive business growth and improve customer engagement
- Collaborate with colleagues across the business to achieve shared goals and objectives
- Maintain a thorough knowledge of our products and services, and stay up-to-date on industry trends and competitor activity
- Foster a positive and inclusive work environment that promotes employee engagement and well-being
About You
You will be a natural leader with excellent communication and interpersonal skills, able to build strong relationships with colleagues, customers, and partners.
Requirements:
- 1-2 years of experience in a luxury retail sales leadership role
- Proven track record of success in sales leadership and customer service
- Excellent communication and interpersonal skills
- Able to work collaboratively as part of a team
- Strong product knowledge and understanding of the luxury retail market
What We Offer
In return for your hard work and dedication, we offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus a range of benefits including:
- Swarovski products discounts
- Employee Assistance Program
- Volunteering leave
- Learning and development programs
About Us
Swarovski is a global leader in crystal-based products and accessories, with a rich history dating back to 1895. Our mission is to inspire people around the world with our stunning products and exceptional customer service.
We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed.
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