Product Operations Expert

1 week ago

Melbourne, Victoria, Australia beBeeAnalytical Full time $55,000 - $81,000
Job Title: Product Support Specialist

This position involves ensuring accurate work, adhering to processes and workflows, updating software and lender articles, and conducting quarterly audits.

  • Key Responsibilities:
    • Ensure that all work is completed to meet brand expectations and guidelines.
    • Maintain accuracy in tasks and updates.
    • Accurately update lender product information in software and lender articles.
    • Process Audits quarterly according to defined schedule.
  • Test Harness Updates and Accuracy:
    • Analyse failing scenarios to determine required configuration updates or code changes.
    • Re-run test harness scenarios after implementing updates to ensure resolution.
  • CORRESPONDENCE MANAGEMENT AND PROFESSIONAL CONDUCT:
    • Contribute to team performance.
    • Provide insights for improvements.

The Ideal Candidate:

We are seeking a detail-oriented individual with strong analytical skills. The ideal candidate will possess effective problem-solving abilities and excellent communication skills. Familiarity with financial calculations and lending domain is an advantage.

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