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Food and Beverage Operations Manager

2 months ago

Wagga Wagga City Council, Australia Compass Group Pty Limited Full time
About the Role

We are seeking a highly skilled and experienced hospitality professional to join our team as a Food and Beverage Supervisor at Compass Group Pty Limited. This is a hands-on, customer-focused role that requires strong leadership and management skills.

Key Responsibilities
  1. Oversee all food services, function and conference catering, and meal services provided to ensure exceptional quality and customer satisfaction.
  2. Develop and maintain a culture of teamwork, openness, responsibility, and passion for quality among team members.
  3. Manage performance-related issues and drive service excellence and continuous improvement.
  4. Build and maintain strong client relationships through exceptional service and communication.
  5. Ensure compliance with safety and quality audits and drive strong compliance performance.
  6. Complete daily administrative tasks to ensure consistency and accuracy.
Requirements
  1. Experience working in functions or a similar environment, with a willingness to learn and adapt.
  2. Ability to understand food safety and infection control principles and apply them in a practical setting.
  3. Familiarity with food allergies and special dietary requirements, with the ability to handle diverse customer needs.
  4. Exceptional organizational skills, with the ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail.
  5. Basic computer and software proficiency, with the ability to use computer systems and software applications necessary for daily operations and record-keeping.
  6. Positive attitude, with a strong work ethic and a commitment to delivering excellent customer service.
What We Offer

We place great importance on being an employer of choice and offer excellent career opportunities, including internal transfers, ongoing training and development, a competitive salary, recognition programs, and company discounts.