Customer Service Leader in Fashion Retail
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at ZARA. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and contributing to the success of our store.
About the Role
- Provide outstanding customer service, ensuring a high level of satisfaction and loyalty among our customers
- Lead and motivate the cashier team, promoting a positive and productive work environment
- Drive sales and achieve key performance indicators (KPIs) for the department
- Maintain up-to-date knowledge of products and promotions, including new arrivals and best sellers
- Take primary responsibility for till operations and security, ensuring accuracy and efficiency
- Investigate and resolve discrepancies, maintaining a high level of integrity and professionalism
About You
- Strong desire to deliver exceptional customer service and lead a team to success
- Confident communication skills and ability to resolve conflicts professionally
- Passionate about growth and development, with a willingness to learn and adapt
- Experience in supervising a team and managing priorities in a fast-paced environment
- Availability to work 38 hours per week, with a set roster that includes a mix of weekdays and weekends
Benefits and Rewards
- Growth opportunities: advance your career through ongoing training and development
- Employee discount: enjoy 25% off all products in-store and online
- Anniversary rewards: celebrate your contributions and milestones with additional leave days
- Paid day off on your birthday: take time to celebrate you
- Sustainability community: join our store communities and create change together
- Uniform: wear a stylish ZARA-designed uniform
- Online learning and development: elevate your skills with exclusive access to our employee platform
- Roster: enjoy a fixed roster with 3 consecutive days off each month
- Employee assistance program: prioritize your wellbeing with confidential counselling services
- Free language courses: learn a new language on us
- Wellness platform: explore regular updates on enhancing your wellbeing
Estimated Salary: €28,000 - €35,000 per annum
Language: English
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