Restaurant Operations Manager
2 weeks ago
{"h1": "Assistant Manager Job Description at Hungry Jack's
", "p": "At Hungry Jack's, we're looking for a talented Assistant Manager to join our team. As a key member of our restaurant management team, you'll be responsible for ensuring the safe, effective, and efficient operation of our restaurant.
", "ul": [{"li": "Manage day-to-day operations with a focus on safe work practices that are compliant with local legislation and Hungry Jack's standards."}, {"li": "Ensure safety and security procedures are enforced."}, {"li": "Create a guest-obsessed culture by interviewing, hiring, training, and supervising your team to deliver exceptional guest service on every occasion."}, {"li": "Evaluate employee performance, promotions, disciplinary discussions, and resolve employee grievances appropriate to your role."}, {"li": "Ensure that guests receive prompt service and quality food."}, {"li": "Execute the National Marketing Plan on your shifts to ensure our guests receive a consistent experience on every visit."}, {"li": "Respond to guest inquiries and feedback about goods and services and provide appropriate corrective actions or escalation to ensure guest satisfaction with response."}, {"li": "Own (on your shifts) National incentive programs to improve the guest experience."}, {"li": "Utilize your Business Priority Plan to continually improve your Restaurant performance."}, {"li": "Review business results regularly and communicate to your team, with clear action plans implemented to achieve improvement."}, {"li": "Participate in community engagement initiatives in your local area, to improve visibility and build brand loyalty."}, {"li": "Create a culture that emphasizes growth, trust, and accountability."}, {"li": "Build your Restaurant Team, to ensure effective shift coverage with productive and proficient employees."}, {"li": "Develop and maintain a succession plan that engages and retains your internal talent pipeline."}, {"li": "Partner with your Training Coach to execute the Restaurants Training Plan."}, {"li": "Accurately project sales, to ensure rostering and ordering support our guest obsession."}, {"li": "Plan and prepare work schedules and assign employees to specific duties."}, {"li": "Manage controllables (own portfolio) to achieve profit goals."}, {"li": "Conduct regular stock take of inventory, maintain stock records, ensure alignment within budget."}, {"li": "Order inventory as per requirements for sales projections."}], "h2": "Requirements", "p": "All successful applicants for this position will be required to provide a National Police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits."}
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