Administrative Support Officer

7 days ago

Emerald, Australia Team Global Express Full time

About Team Global Express:

We are a leading Australian-owned transport and logistics business, driven by our purpose of making life never stop. With a 130-year-old history, our innovative thinking, assets, and capabilities support national interests, help businesses operate efficiently, and let people go about their day-to-day lives.

The Role:

We have an exciting full-time permanent opportunity for an experienced Administrative Support Officer at our Depot in Emerald. With a highly competitive over-market hourly rate and benefits, you will work with an amazing team. Our focus on safety and valuing our employees makes us a great place to work.

Key Responsibilities:

  • Provide general administration, data entry, and office support to the wider team
  • Stock management - ensure sufficient supplies of all resources and equipment
  • Order office supplies, including stationery, technology, staff uniforms, and other general items
  • Scan and file office work and documentation, and handle sensitive information responsibly
  • Utilise CRMs and tracking systems to track customer freight and resolve queries
  • Manage customer queries across multiple divisions within Team Global Express
  • Handle customer interactions with empathy and resilience, adapting to diverse needs and situations
  • Educate customers on how to use our self-service platforms effectively

What We Offer:

  • Competitive salary above industry standards
  • Upskilling, training, mentoring, and more to support your career development journey
  • Fun and practical employee perks and discounts
  • Flexible work, including work from home
  • Inclusive parental leave policy that supports all parents and carers
  • Peer recognition awards acknowledge when you go above and beyond

An Inclusive Workplace:

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply.

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