Environment Host

5 days ago

Sydney, New South Wales, Australia beBeeHost Full time $50,000 - $80,000
Attractive Environment Host

We are seeking a highly skilled and enthusiastic individual to fill the role of Attractive Environment Host. As a key member of our team, you will be responsible for creating a safe and enjoyable experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service and ensure that all guests receive quality service.
  • Deal effectively with guests who do not meet ride restrictions in a tactful and professional manner.
  • Operate various attractions throughout the park in a safe and efficient manner.
  • Enforce all park policies relating to service delivery and maintain a high level of safety awareness.
  • Supervise Attractions at all times and ensure that all policies and procedures are being followed.
  • Adhere to Ellis & Associates Standards and Guidelines.
  • Recognize problems and make decisions to help resolve them.
  • Effectively communicate serious problems to the Operations Supervisor or Operations Manager.
  • Administer CPR or other emergency care whenever required.
  • Report any faults that arise during the day.
  • Monitor the technical equipment for any machinery failure and maintenance required.
  • Assist in the development, implementation, delivery, and review of policy and procedures that ensure the park meets its obligations.
  • Carry out all duties and responsibilities as assigned by the Aquatics Team Leaders, Operations Supervisor, Operations Manager, or member of the Management Team.
  • Follow and comply with Work Health Safety policies, procedures, and guidelines.
  • Correctly use all safety and personal protective equipment.
  • Act as a role model by demonstrating safe work behaviours.
  • Report WHS incidents, injuries, and safety activities to your direct Manager and First Aid at the time it occurs.
  • Promote proactive hazard/near-miss reporting.
  • Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.
  • Attend Work Group Meetings to discuss and promote safety.
  • Ability to lead by example.
  • Excellent interpersonal and effective communication skills.
  • Familiar with the principles of quality customer service.
  • Skills in the handling of various equipment.
  • Ability to plan, prioritize, and organize work, both on an individual and team basis, within a set timetable and in a team environment of change and competing demands.
  • Think laterally and be able to apply logical thinking to solve difficult problems.
  • Be able to handle multiple priorities simultaneously.
  • Ability to embrace change in an environment of resource constraint.
  • Ability to work independently without direct supervision.
  • Experience working within a water park environment.
  • Experience working in the Aquatics Industry.
  • Must be 18 years of age or older.
  • Ability to work flexible working hours including but not limited to weekends, evenings, and public holidays.
  • Adhere to the Employee Handbook content and requirements.
  • Required to have a high level of physical fitness, stamina, and be physically fit.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Physical stamina to work in a water park environment.

Benefits:

  • Competitive salary.
  • Opportunities for career advancement.
  • Comprehensive training program.
  • Recognition and rewards for outstanding performance.

Working Conditions:

  • Work in a fast-paced environment.
  • Work in a water park environment.
  • Work in all weather conditions.

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