
Customer Service Representative Position
1 week ago
Job Summary
We are seeking a skilled customer service representative to join our team. As a trade store customer service operator, you will play a vital role in providing exceptional customer experiences and ensuring the smooth operation of our warehouse.
Key Responsibilities:
- Pick and pack orders with precision and accuracy
- Communicate effectively with customers via face-to-face interactions and phone calls
- Assist with stock takes and inventory counts to maintain accurate records
- Receive goods and verify paperwork while upholding due diligence standards
- Deliver top-notch customer service to all clients
- Loading and unloading customer vehicles with care
- Maintain operational equipment and report any faults or damage to management
- Perform general warehouse duties and contribute to a clean and organized work environment
Requirements and Qualifications:
- Be physically fit and comfortable with manual handling tasks
- A current forklift license is advantageous, or willingness to obtain one
- Previous experience in picking, packing, and dispatching would be beneficial
- Demonstrate excellent communication skills and proficiency in Microsoft Office applications
- Work effectively within a team environment and identify opportunities for growth and improvement
About the Role
This is an exciting opportunity to join our dynamic team and make a meaningful contribution to our success. If you possess a strong work ethic, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage you to apply.
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