
Customer Service Representative Position
2 weeks ago
About the Role:
As a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills.
- Respond to customer enquiries in a timely and accurate manner via various channels.
- Provide assistance and support services to ensure seamless operations within the team.
- Update and maintain accurate records and databases according to service delivery systems and processes.
- Prepare documentation and correspondence to facilitate information flow and decision-making.
- Perform routine financial transactions and administrative tasks with attention to detail and compliance with agency standards.
Key Skills and Qualifications:
- Demonstrated experience in customer-facing roles, particularly in mailroom operations, fleet management, or facilities management.
- Prioritization and multitasking skills to manage competing priorities and tight deadlines.
- Administrative and processing skills with accuracy and efficiency in high-volume work environments.
Job Benefits:
- Contract length: 5000 months
- Competitive pay rate: $42,768.82 - $75,538.17 per year
- Regular working hours: 8 hour shift, Monday to Friday
Requirements:
- Able to work independently and as part of a team
- Strong communication and interpersonal skills
- Ability to adapt to changing situations and priorities
Keyword: DeliveringValue
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