Customer Service Ambassador
4 days ago
At Woolworths, we're more than just a supermarket - we're a team of passionate individuals dedicated to providing an exceptional customer experience. With over 128,000 team members across the country, we're committed to making a real difference in the lives of our customers and our communities.
Job OverviewThis Customer Service Team Member role is an exciting opportunity to join our dynamic team and contribute to the success of our stores. As a key member of our customer service team, you will be responsible for delivering outstanding customer experiences, resolving queries, and maintaining a positive store environment.
Key Responsibilities- Deliver Exceptional Customer Service: Provide warm, friendly, and attentive service to all customers, responding promptly to their queries and resolving any issues that may arise.
- Resolve Customer Queries: Listen actively to customers' concerns, resolve their queries efficiently, and escalate complex issues to senior team members or management as needed.
- Maintain Store Appearance: Ensure the store is clean, tidy, and well-organized, adhering to company standards and guidelines.
As a valued member of our team, you can expect:
- A competitive estimated salary range of AU$25-$35 per hour, depending on location and experience.
- A comprehensive training program to develop your skills and knowledge.
- Ongoing opportunities for growth and development within the company.
- A supportive and inclusive work environment.
- Flexible working arrangements to suit your needs.
We're looking for enthusiastic and motivated individuals who are passionate about delivering exceptional customer service. If you have:
- A genuine passion for food and shopping.
- A customer-first mentality.
- A love of teamwork and growing with others.
- Flexibility and adaptability to change.
- A willingness to work and reliability.
Then we want to hear from you
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