Customer Service Coordinator
6 months ago
About us
Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC.
The next step in your career starts here…
Full-time, permanent position Monday to Friday roster HR licence (highly desirable but not essential) Ongoing training and upskilling opportunitiesAs the first point of contact for customers at our Esperance branch, your number one goal will be to ensure that our customers receive the best possible service with their equipment solutions.
You’ll enjoy variety in your role including:
Addressing customer needs in person, by phone and email Generating hire schedules, quotes, and invoicing Coordinating equipment deliveries, transfers, pick-ups, repairs & breakdowns Assist customers and colleagues in the yard with loading equipment using safe loading and unloading procedures. Safe, professional and timely delivery/pick up of equipment to and from various site locations. Effectively secure freight load to ensure successful and safe delivery. Operate and manoeuvre equipment on and off a tilt tray. eg boom lifts, scissor lifts, forklifts
What you’ll get in return
We provide our team with a wide range of perks and benefits, including:
Development and career progression pathways Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates FoundationWhat you’ll bring to the role
Forklift & HR licence (desirable but not essential) A passion for providing amazing customer experience General computer skills (MS Word, Excel, Outlook) Capability and interest to learn and absorb technical information.If you’ve got an interest in the construction, mining, or engineering industries, then we can teach you everything you need to know about equipment hire.
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.
We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.
Unlock your next career opportunity – apply today
Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates. Equipped for you.
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