Cafe Operations Manager

1 week ago


Melbourne, Victoria, Australia beBeeLeadership Full time $26,000 - $32,000
Cafe Supervisor Job Summary

Our company is seeking a skilled Cafe Supervisor to lead our team in delivering exceptional customer experiences.

  • Manage cafe operations with expertise and efficiency.
  • Develop and train high-performing teams to deliver outstanding customer service.
  • Handle customer inquiries, feedback, and complaints with professionalism and empathy.
  • Maintain high standards of quality, cleanliness, and safety in the cafe.
Key Responsibilities:
  1. Lead by example, embodying a passion for coffee culture and commercial barista skills.
  2. Implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  3. Collaborate with cross-functional teams to achieve business objectives and enhance the overall customer experience.
  4. Monitor and analyze key performance indicators (KPIs) to inform operational decisions and drive continuous improvement.
Requirements:
  • At least 2 years of experience as a Cafe/Restaurant supervisor.
  • Strong leadership skills, including team management, training, and performance management.
  • Knowledge of coffee preparation techniques and a passion for coffee culture.
  • High-standard barista skills on a commercial machine.
Benefits:
  • A competitive compensation package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

We are committed to fostering a positive and inclusive workplace culture that values diversity, equity, and inclusion.


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