Technical Business Solutions Analyst

1 week ago

Melbourne, Victoria, Australia AGL Energy Full time
About the Role

We are seeking a highly skilled Technical Business Analyst to join our Payments and Collections Management team at AGL Energy. As a core member of the Credit & Collections Platform squad, you will be working closely with the Product Owner, Functional Architects, and delivery partners to bridge the gap between business and technical requirements.

Key Responsibilities
  • Elicit, manage, and deploy business and technical requirements within the workstream.
  • Collaborate with stakeholders to drive the definition of objectives and requirements, influencing where appropriate to ensure best practice.
  • Decompose features into epics and stories, utilizing I.N.V.E.S.T. best practices.
  • Document detailed requirements with supporting acceptance and testing criteria scenarios.
  • Facilitate agile estimation, prioritization, and planning workshops, identifying and managing inter-team, inter-train, and other external dependencies.
  • Maintain functional documentation as a suite for all platform functionality.
Requirements
  • Multiple instances of proficiently delivering complex, large initiatives end-to-end in an agile environment.
  • Strong understanding of enterprise decisioning engines, logic, and processing.
  • Ability to balance multiple competing priorities and effectively manage expectations.
  • Strong analytical and conceptual skills with focus on detail and quality documentation.
  • Exceptional stakeholder management skills, including:
    • An advanced ability to collaborate with, influence, and align individual stakeholders and teams.
    • An advanced conflict resolution skillset – independent, proactive, and professional defusal of friction involving self or others.
What We Offer
  • Flexible working options, including hybrid work arrangements.
  • Discounts on energy, telcos, and solar plans.
  • Access to 20 weeks of paid parental leave for the primary carer.
  • Access to an additional week of recharge leave per year.
  • Opportunities to play an active role in our diversity and inclusion initiatives.
About Us

AGL Energy is Australia's largest energy generator and leading energy retailer. We are committed to delivering innovative solutions that meet the evolving needs of our customers and the community. Our team is passionate about shaping a sustainable energy future for Australia, and we are seeking like-minded individuals to join us on this journey.

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