Stadium Operations Manager

7 days ago

Melbourne, Victoria, Australia beBeeLeadership Full time $69,900 - $89,900

The Stadium Team Leader is a pivotal role within the stadium operations, ensuring exceptional customer experiences and maximising business opportunities.

Key Responsibilities
  • Lead a team of stadium staff in achieving organisational objectives.
  • Deliver outstanding customer service through various channels, including online, phone, and in-person interactions.
  • Identify and capitalise on opportunities to increase stadium utilisation, driving revenue growth.
  • Effectively manage court bookings, including allocations, confirmations, and invoicing processes.
  • Assist with direct supervision and monitoring of court bookings, ensuring smooth operations.
  • Maintain positive relationships with regular user groups, including schools and sporting clubs, fostering a strong community presence.
  • Oversee facility presentation and maintenance, ensuring cleanliness and availability for users.
Requirements
  • Demonstrated leadership experience in the leisure industry.
  • Current Level 2 First Aid certification with CPR skills.
  • Valid Employee Working with Children's Check.
  • Satisfactory National Police Check.

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