Operational Excellence Manager
7 days ago
At Australia and New Zealand Banking Group Limited, we're committed to delivering exceptional service and ensuring our customers' financial wellbeing. As a Quality Manager, you'll play a critical role in leading our Know Your Customer (KYC) compliance and quality obligations.
About the RoleYou will be responsible for managing a team of seven Quality Analysts, ensuring KYC cases are effectively allocated and quality assessed. You'll lead, mentor, and train your team, supporting their professional development and capability uplift.
- Strong leadership skills and ability to establish clear direction and motivate teams.
- Extensive expertise in KYC processes and regulations.
- Proficiency in managing and delivering change.
- Strong verbal and written communication skills, as well as excellent listening, interpreting, and critical thinking skills.
- Process improvement.
- Strong interpersonal, collaboration, influencing, relationship management, and negotiation skills.
-
Operational Excellence Manager
9 hours ago
Melbourne, Victoria, Australia ANZ Full timeAs an Operational Excellence Manager, you'll play a critical role in driving operational excellence across our Remediation assets.About the RoleThe Operational Excellence Manager is responsible for leading a team to develop and implement operational excellence initiatives that improve the efficiency and effectiveness of Remediation assets.This role will work...
-
Operations Excellence Manager
23 hours ago
Melbourne, Victoria, Australia Zeller Full timeJob DescriptionWe are seeking a highly motivated Operations Excellence Manager to join our Sales team. As an Operations Excellence Manager, you will play a key role in defining and optimising our sales, account management, and partnerships processes, procedures, operations, strategy, and funnel to help accelerate our growth engine and streamline the...
-
Culinary Operations Manager
2 days ago
Melbourne, Victoria, Australia gategroup - Operational Full timeWe're looking for motivated, engaged individuals to help make everyone's journeys better.About gategroup - Operational:Leader in the catering industry with a global presenceCommitted to providing exceptional service and quality foodJob Description:Chef Role OverviewThis role involves preparing and cooking food items according to approved specifications and...
-
Operational Excellence Manager
6 days ago
Melbourne, Victoria, Australia Retail Prodigy Group Full timeAt Retail Prodigy Group, we are committed to delivering exceptional customer experiences across our stores. As an Operational Excellence Manager, you will play a key role in leading a high-performing team to achieve sustainable sales growth through operational excellence.The ideal candidate will have experience in stock management, inventory control, and...
-
Operations Excellence Manager
6 days ago
Melbourne, Victoria, Australia Amazon Full timeJob DescriptionThe Operations Manager is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon's customer promise.You will be directly responsible for supervising a team of Shift Managers and their direct reports while reporting to the...
-
Operations Excellence Manager
3 days ago
Melbourne, Victoria, Australia Revolut Ltd Full timeWhat We DoWe revolutionize traditional financial operations by embracing innovation and technology. Our hyper-talented operations experts tackle complex problems, creating elegant and scalable solutions that propel our growth forward.We seek a seasoned Strategy & Operations Manager to join our Australia-based team. This individual will play a pivotal role in...
-
Operational Excellence Manager
5 days ago
Melbourne, Victoria, Australia W Melbourne Full timeAbout the RoleThis Quality Assurance Manager position is dedicated to elevating our 5-star luxury service standards by ensuring the hotel consistently meets and exceeds Brand Standard Audits (BSA) and Leading Quality Assurance (LQA) benchmarks. As a key leader in operational excellence, you will collaborate with department heads and the Learning &...
-
Operations Excellence Manager
23 hours ago
Melbourne, Victoria, Australia Airwallex Full timeAbout the RoleAs a member of our Strategy & Operations team, you'll play a pivotal role in driving company growth and efficiency. We're looking for someone with exceptional analytical skills and a data-driven mindset. Your expertise in process optimization, data analysis, and system improvement will be crucial in ensuring operational excellence throughout...
-
Operational Excellence Manager
6 days ago
Melbourne, Victoria, Australia Asuria Australia Full timeAt Asuria Australia, we're seeking a talented Operational Excellence Manager to drive high-quality performance across our WFA employment services contract.The successful candidate will have exceptional communication and stakeholder management skills, as well as an eye for detail to ensure effective implementation of strategies that improve staff knowledge,...
-
Sales and Operations Excellence Manager
11 hours ago
Melbourne, Victoria, Australia Bupaoptical Full timeAre you a motivated Sales and Operations Excellence Manager looking for a new challenge? We're seeking someone to lead our Victoria team to excellence, overseeing multiple store locations and driving sales growth, customer satisfaction, and operational efficiency.About YouMinimum 5 years' experience as a results-driven leader with a strong background in...
-
Store Operations Excellence Manager
19 hours ago
Melbourne, Victoria, Australia Country Road Group Full timeJob ResponsibilitiesThe Store Operations Excellence Manager will be responsible for driving operational excellence across the retail network, improving store processes and ensuring efficient execution of key initiatives.The successful candidate will maintain regular communication with Risk, Audit and Compliance teams, ensuring store-level processes meet...
-
Operational Excellence Manager
4 days ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeWe're committed to building a workplace that reflects the diversity of the communities we serve.About the RoleThe Workforce Management Lead will play a critical role in driving operational consistency across our geographies.Developing and implementing a workforce management agenda to manage resourcing demands effectively.Leading a team of Australia and India...
-
Operational Excellence Manager
11 hours ago
Melbourne, Victoria, Australia Bupaoptical Full timeBupaoptical's Technology Operations team is looking for an experienced Operational Change Manager to join our ranks. As a key member of our team, you will play a critical role in ensuring the smooth delivery of IT changes across our organization.About the RoleThis is a challenging and rewarding opportunity for an experienced professional who is passionate...
-
Operations and Marketing Excellence Manager
4 days ago
Melbourne, Victoria, Australia ANZ Full timeAbout UsWe strive to create a workplace where people and communities thrive. As a leader in financial services, we're dedicated to improving the wellbeing and sustainability of our millions of customers.Job DescriptionThis is an exciting opportunity to join our marketing team as a Marketing Operations Manager. As part of our operations team, you'll play a...
-
Operational Excellence Coordinator
11 hours ago
Melbourne, Victoria, Australia Vestas Full timeWe are seeking a highly motivated and experienced Operational Excellence Coordinator to join our ANZ CPX Projects team.As a key advisor for the project team on operational excellence, you will ensure that we identify and mitigate risks, promote a culture of continuous improvement, and drive business growth through operational efficiency.Your key...
-
Strategic Operations Manager, Global Excellence
20 hours ago
Melbourne, Victoria, Australia ENGINEERINGUK Full timeAt ENGINEERINGUK, we are committed to excellence in our delivery network operations. We are seeking a highly skilled Strategic Operations Manager, Global Excellence to lead our efforts in defining and implementing best practices across our global delivery stations.About the Role:Serve as a trusted intermediary between global teams and local operations to...
-
Operational Excellence Lead
1 day ago
Melbourne, Victoria, Australia Cprime Full timeAbout Cprime | Elabor8We help organisations drive sustainable growth and improvement through effective change management.As a seasoned Operational Excellence Lead, you will be responsible for developing and executing operational excellence strategies that drive business results.Key Responsibilities:Develop Operational Excellence Strategies: Collaborate with...
-
Director of Operational Excellence
19 hours ago
Melbourne, Victoria, Australia black Full timeBlinq is building a platform that enables users to share their digital business cards, dynamic email signatures, and virtual backgrounds. As the Director of Engineering Operations, you'll be responsible for driving operational excellence within the Engineering department and supporting the strategic goals of the organization.This role has a strong...
-
Operations Excellence Manager
19 hours ago
Melbourne, Victoria, Australia HotDoc Full timeAbout the TeamWe're looking for an exceptional Operations Manager to join our team. As a member of our team, you will have the opportunity to work with over 21,000 practitioners across Australia, including GPs, Allied Health, Dental Practices, Specialists, and Optometrists.Key AccountabilitiesDevelop relationships with partners to ensure optimal marketplace...
-
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full timeAbout the JobThe FCTM Controls Manager role is focused on ensuring conformance to established procedures and achieving consistent operational excellence.This includes:Managing and governing key functions that ensure robust control executionOverseeing quality control (QC) function and ensuring compliance with internal policy requirements, operational...