IT Infrastructure Technical Lead
3 weeks ago
Transform Your Career with Forever New
At Forever New, we're on a mission to revolutionize the fashion industry with our innovative approach to style and customer experience. As a key member of our IT Operations team, you'll play a vital role in shaping the future of our technology infrastructure.
About the Role
We're seeking an experienced IT Infrastructure Tech Lead to join our team in a hybrid working capacity. In this role, you'll serve as a trusted advisor to our Group Head of Infrastructure and Operations, supporting the development and optimization of our server infrastructure, network connectivity, and security measures.
Key responsibilities will include:
- Handling BAU L3 escalations and ensuring seamless IT operations
- Developing and implementing server infrastructure solutions
- Managing security tickets and protecting our network and data
- Overseeing network connectivity and ensuring business continuity
- Supporting project work, including the implementation of our Omni-Channel Project and Server OS Upgrade
What We Offer
As a valued member of our team, you'll enjoy a range of exciting rewards and benefits, including:
- A generous 40% employee discount, including periodic discounts for your family and friends
- Subsidized coffee and lunch at our café downstairs
- Loyalty and birthday leave to celebrate special moments in your life
- Recruitment referral incentives for bringing talented individuals to join our team
- Wellbeing and environmental incentives to promote your overall wellness and contribute to a sustainable future
- Continuous learning and development programs to enhance your skills and foster personal and professional growth
- Recognition for your outstanding contributions through our recognition program and service awards
- Convenient subsidized car parking to ensure a stress-free commute
About You
We're looking for an experienced IT professional with a strong background in infrastructure technology and a passion for innovation. Key requirements include:
- IT University Qualification or equivalent experience
- Microsoft Certifications or equivalent knowledge
- Accreditation with networking (Cisco)
- 6+ years' relevant commercial IT industry project delivery experience
- 2 years' demonstrated supervisory skills, including the ability to lead and manage a team, make decisions, and determine priorities
- Broad understanding of relevant and emerging IT technologies and solutions
- Excellent verbal and written communication skills
- Hands-on experience with IT implementation projects
- Experience working in Retail or large multiple sites environments
Why Forever New?
At Forever New, we're committed to creating a workplace that values diversity, inclusivity, and employee well-being. We offer a dynamic and supportive environment that fosters personal and professional growth, and we're excited to welcome talented individuals like you to our team.
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