Customer Service Liaison

1 day ago


Chelsea Heights, Victoria, Australia Opal HealthCare Full time

At Opal HealthCare, we thrive on a culture of compassion, accountability, respect, and excellence. As Australia's largest residential aged care provider, we have a team of over 20,000 dedicated professionals nationwide, operating across 133 Care Communities.

As a Customer Support Assistant at Opal HealthCare, you will be based at Chelsea, working a mix of weekend shifts from 9:00 to 14:00. Your role will involve a combination of reception, customer support, and administration duties, including:

  • Rostering for all team members in the Care Community
  • Managing accounts payable and receivable, petty cash, and invoicing
  • Providing excellent customer service, handling client inquiries, and conducting tours
  • Supporting with general administration tasks, as needed

We offer a range of benefits to support your career growth and well-being, including:

  • Mentoring and internal/external career development programs, such as our Opal HealthCare Academy
  • Sponsored study and training, with scholarship opportunities up to $15,000
  • Leave loading, allowing you to withdraw leave
  • Employee Referral Program, earning up to $5,000 in incentives
  • Internal and external training programs
  • National secondment opportunities to broaden your experience

Please note that all applicants must undergo a pre-employment medical, police clearance, and NDIS worker's clearance.

In this role, you will have the opportunity to contribute to the success of Opal HealthCare's mission to bring joy to those we care for.

Job requirements:

  • Job family: Administration
  • Pay type: Hourly

Estimated salary range: AU$30-$40 per hour, based on location and experience.

At Opal HealthCare, we value our employees' growth and well-being. If you are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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