Prison Service Coordinator

2 weeks ago

Brisbane, Queensland, Australia Queensland Corrective Services Full time

Queensland Corrective Services Overview

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We provide custodial services across Queensland, supervising people in custody in high or low security correctional centres.

Our goal is to manage and rehabilitate adult prisoners held in secure custody correctional centres.

The Correctional Centre is responsible for delivering custodial services, including scheduling and coordination of courses and prisoner services.

This role involves managing scheduling and coordination of all courses and prisoner services, as well as support services for classroom and other educational facilities.

Main Responsibilities:

  • Establish communication processes to coordinate links between the correctional centre, service providers and probation and parole services.
  • Monitor and analyse data to ensure identification and allocation of prisoners to appropriate services, both internal and external.
  • Collation and provision of data and reports on service delivery performance.
  • Establish effective working relationships between QCS and service providers to support the release planning process.
  • Provide guidance to contracted service providers in relation to identified service delivery needs.
  • Contribute to ongoing review of service delivery through monitoring efficiency and relevance of service provision.
  • Liaise with service providers in relation to induction training, custodial awareness training, criminal history checks, security access to centre, room setup, and resource requirements.
  • Provide ongoing support and practical assistance to external and internal service providers.
  • Maintain waiting lists for programs and courses outside of those managed centrally.
  • Schedules and notifies prisoners of course/service allocation and responds to queries in relation to availability.
  • Allocation of prisoners to programs including making offers and recording outcomes.
  • Manage schedules and any scheduling tool for classrooms and other educational/program areas.
  • Maintains up to date and accurate records of program and service participation.
  • Carry out administrative duties as requested.
  • Provide information technology support and undertake device security checks.
  • Ensure the security and confidentiality of QCS property and information.

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