
Patient Care Coordinator
2 days ago
About this role
Job SummaryWe are seeking a dedicated and experienced Case Manager to join our dynamic team. As a Case Manager, you will play a critical role in coordinating patient care and ensuring the highest level of service delivery.
Key Responsibilities:
- Conduct comprehensive assessments of patient needs and develop personalized care plans.
- Collaborate with healthcare professionals to optimize patient outcomes and ensure seamless transitions between care settings.
- Manage referrals from healthcare professionals or agencies and ensure timely communication and coordination.
- Maintain accurate and up-to-date client records, including care plans, assessments, and communication logs.
- Ensure compliance with privacy regulations and organizational policies.
- Participate in continuous quality improvement activities to enhance patient care and service delivery.
Requirements:
- 1+ year experience as a HCP case manager.
- Preferred Bachelor's degree in Nursing (or equivalent).
- Previous experience in care coordination or a related role in the healthcare industry.
- Strong organizational, communication, and interpersonal skills.
- Knowledge of home care regulations and industry best practices.
- Ability to handle and resolve conflicts effectively.
- Proficient in computer applications, including Microsoft Office and care management software.
- CPR and First Aid certification.
Preferred Skills:
- Clinical Expertise: Proven experience in providing direct client care and ensuring safety.
- Government Funding HCP /CHSP: Good understanding of government funding for aged care.
- Follow Up/Liaison: Ability to follow up with hospitals or health professionals as needed.
- Health Assessments: Good understanding of health assessments and developing care plans.
- Multitasking and Time Management: Ability to multitask and manage time effectively.
- Communication: Excellent verbal and written communication skills.
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