Residential Care Coordinator
2 weeks ago
We are seeking an experienced Residential Care Coordinator to join our team in Castlemaine, Victoria. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to residents and their families.
About the RoleThis is a full-time ongoing position offering a salary of $35.78 to $39.57 per hour plus superannuation and generous salary packaging options. You will work closely with our multidisciplinary team to ensure seamless care delivery and provide high-level support to our residents and their families.
Key Responsibilities- Provide professional point of contact for residents and families, responding to enquiries and liaising with stakeholders as needed;
- Manage resident files and records, ensuring accurate and timely information is maintained;
- Coordinate admissions and discharges, ensuring a smooth transition process for residents and their families;
- Support Ward Clerks in the administration of daily tasks and reports;
- Promote a culture of respect, empathy, and inclusivity, aligning with our Healthier Together philosophy.
- Relevant experience in residential aged care or a related field, preferably with a Certificate IV or higher in Business/Administration;
- Strong IT skills, including Microsoft Office Suite proficiency;
- Demonstrated ability to work collaboratively within a multidisciplinary team, promoting a positive and respectful work environment;
- Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, families, and staff members.
As a valued member of our team, you will enjoy:
- A flexible work environment that supports your career development and work-life balance;
- Access to our Employee Assistance Program, prioritizing your health and wellbeing;
- A supportive social club and variety of staff events throughout the year, fostering meaningful connections and camaraderie;
- The opportunity to work with a diverse and inclusive team, committed to delivering empathetic and professional healthcare services.
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