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Transport Operations Manager
2 months ago
About Toll Transport Pty Ltd
Toll Transport Pty Ltd is a leading logistics and transportation company that provides a range of services to its customers. Our company has a strong focus on safety, customer satisfaction, and operational efficiency.
The Role
We are seeking a highly skilled and experienced Transport Supervisor to join our team at Ingleburn, NSW. The successful candidate will be responsible for facilitating grocery deliveries across the Sydney basin, ensuring that Toll drivers and operations staff meet or exceed standards and Key Performance Indicators (KPIs).
Key Responsibilities
- Plan and manage labour resources to meet day-to-day service level targets and exceed customer expectations.
- Coordinate the dispatch of trucks, drivers, and shipments to ensure on-time deliveries and pickups.
- Champion safety and ensure all drivers and operational staff follow Occupational Health and Safety (OHS) and site safety requirements.
- Promote a customer-first mindset and ensure the daily operation is maximizing profitability by linking management goals with practical means of achievement.
- Maintain clear and effective communication with drivers, customers, and internal teams. Address any issues or delays promptly to minimize disruptions.
- Ensure services are monitored for on-time delivery, and proactively collaborate with the customer to meet targeted delivery windows.
Requirements
- Previous experience within a similar role within the transport/logistics industry.
- A positive attitude and appetite to learn.
- Demonstrated experience with operations, Chain of Responsibility (CoR), and Fatigue Management desirable but not essential.
- An analytical mindset – strong ability to problem-solve.
- Exceptional communication skills – written and verbal.
- Computer literacy skills – Microsoft Office Suite: Word, Excel, and Outlook.
- High attention to detail and the ability to meet deadlines within a time-pressured environment.
About the Company
Toll Transport Pty Ltd is a leading logistics and transportation company that provides a range of services to its customers. Our company has a strong focus on safety, customer satisfaction, and operational efficiency.