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Accreditation Specialist
2 months ago
At Zip, we're looking for a skilled Accreditation Specialist to join our Merchant Risk team. As an Accreditation Specialist, you will play a critical role in ensuring that on-boarded merchants are suitable for our platform and operate in a manner that benefits Zip, consumers, and merchants.
Key Responsibilities:- Develop strong analytical and problem-solving skills to review merchant applications and participate in risk management initiatives.
- Own the end-to-end assessment of merchant applications in line with our Accreditation Guidelines.
- Communicate with the Sales team and Merchant Experience team regarding merchant applications and account variations.
- Collaborate with the Sales and Merchant Experience teams to provide continuous feedback on process improvements in the merchant onboarding function.
- Support merchant risk management and risk initiatives, including merchant collections, compliance to the MSA, auditing, and merchant risk projects.
- Previous retail or commercial loan assessment experience (preferable, not essential).
- Excellent attention to detail.
- Sound verbal and communication skills.
- Ability to identify efficiencies and improvements to how we operate.
- Ability to handle high work volumes and perform effectively under pressure.
- Time management and ability to keep to deadlines.
- Experience in multi-tasking to meet all work requirements & timeframes.
- Understanding of compliance framework and regulations such as privacy, Know Your Customer & Anti-Money Laundering.
- Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game.
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
- 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
- Family support policies including miscarriage bereavement leave and domestic violence leave.
- Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass.
- 2 days paid volunteering leave per year.
- Fee-free Zip products, and discounts with Zip merchant partners (AU).
- Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne).
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. We're committed to ensuring our recruitment processes are accessible and inclusive.