Accreditation Specialist

1 month ago

Sydney, New South Wales, Australia Zip Full time
Job Title: Accreditations Associate

At Zip, we're looking for a skilled Accreditations Associate to join our Merchant Risk team. As an Accreditations Associate, you will play a critical role in ensuring that on-boarded merchants are suitable for our platform and operate in a manner that benefits Zip, consumers, and merchants.

Key Responsibilities:
  • Develop strong analytical and problem-solving skills by reviewing merchant applications and participating in merchant risk management initiatives.
  • Own the end-to-end assessment of merchant applications in line with our Accreditations Guidelines.
  • Communicate with the Sales team and Merchant Experience team regarding merchant applications and account variations.
  • Collaborate with the Sales and Merchant Experience teams to provide continuous feedback on process improvements in the merchant onboarding function.
  • Support merchant risk management and risk initiatives, including merchant collections, compliance to the MSA, auditing, and merchant risk projects.
Requirements:
  • Previous retail or commercial loan assessment experience (preferable, not essential).
  • Excellent attention to detail.
  • Sound verbal and communication skills.
  • Ability to identify efficiencies and improvements to how we operate.
  • Ability to handle high work volumes and perform effectively under pressure.
  • Time management and ability to keep to deadlines.
  • Experience in multi-tasking to meet all work requirements & timeframes.
  • Understanding of compliance framework and regulations such as privacy, Know Your Customer & Anti-Money Laundering.
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game.
What You'll Get:
  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
  • 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
  • Family support policies including miscarriage bereavement leave and domestic violence leave.
  • Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass.
  • 2 days paid volunteering leave per year.
  • Fee-free Zip products, and discounts with Zip merchant partners (AU).
  • Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne).
About Us:

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together. We're proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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