High-Impact Product Architect

5 days ago

Sydney, New South Wales, Australia beBeeExcellence Full time $141,450 - $191,550
Job Overview:

This position involves driving the delivery of high-quality IT service management solutions for global customers.

The Principal Product Excellence Architect will lead and contribute to successful customer implementations, accelerating time-to-value through repeatable solutions and approaches.

Key responsibilities include supporting customer implementations, driving resolution of complex issues, contributing to ITOM strategy, and collaborating with cross-functional teams.

Essential Skills and Qualifications:
  • Strong technical understanding and experience in IT operations management (ITOM) products
  • Ai integration
  • Cloud management
  • Scripting
  • Team collaboration
Desired Qualifications:

A degree in Information Technology or equivalent is preferred, along with seven years of experience implementing ServiceNow ITOM products.

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