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Duty Manager

2 months ago

Burpengary, Queensland, Australia Belgravia Leisure Full time

About the Role

We are seeking a highly motivated and experienced Duty Manager to join our team at Belgravia Leisure. As a key member of our operations team, you will be responsible for coordinating day-to-day activities at our facilities, ensuring the highest level of safety and service delivery.

Key Responsibilities

  • Coordinate and manage facility operations, including staff supervision and customer service
  • Ensure compliance with safety protocols and regulations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to achieve business objectives
  • Provide exceptional customer service and resolve customer complaints

Requirements

  • Strong leadership and communication skills
  • Experience in facility management or a related field
  • Ability to work independently and as part of a team
  • Excellent problem-solving and analytical skills
  • Current First Aid and CPR certification
  • Legally entitled to work in Australia

About Us

Belgravia Leisure is a leading provider of leisure and recreation services in Australia and New Zealand. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A chance to make a real difference in people's lives