Duty Manager
2 months ago
About the Role
We are seeking a highly motivated and experienced Duty Manager to join our team at Belgravia Leisure. As a key member of our operations team, you will be responsible for coordinating day-to-day activities at our facilities, ensuring the highest level of safety and service delivery.
Key Responsibilities
- Coordinate and manage facility operations, including staff supervision and customer service
- Ensure compliance with safety protocols and regulations
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve business objectives
- Provide exceptional customer service and resolve customer complaints
Requirements
- Strong leadership and communication skills
- Experience in facility management or a related field
- Ability to work independently and as part of a team
- Excellent problem-solving and analytical skills
- Current First Aid and CPR certification
- Legally entitled to work in Australia
About Us
Belgravia Leisure is a leading provider of leisure and recreation services in Australia and New Zealand. We are committed to delivering exceptional customer experiences and creating a positive impact in our communities.
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
- A chance to make a real difference in people's lives
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