Key Account Manager

4 days ago


Hobart, Tasmania, Australia Swarovski Full time
About Swarovski

Swarovski is where innovation meets inspiration. Our brand embodies a passion for excellence and a commitment to delivering extraordinary experiences to our customers.

We are seeking a skilled Key Account Manager - Store Development to join our team in this exciting role. As an advocate of our brand, you will have the opportunity to lead by example with passion and enthusiasm, building a loyal portfolio of existing and new customers.

Your Role and Responsibilities

In this position, you will strive for excellence in every customer interaction, going beyond to deliver exceptional service and drive sales growth. You will be responsible for:
• Building strong relationships with customers and driving loyalty
• Supporting the implementation of the monthly service and sales plan, goals, and targets
• Facilitating the on-boarding of new starters and providing coaching and motivation to the team

About You

To succeed in this role, you will have 1-2 years' experience working in a multi-cultural retail environment, preferably in luxury, Fashion/Cosmetics/Lifestyle Brands. You will possess leadership and coaching skills, digital proficiency, learning agility, and a growth mindset. Your winning personality will enable you to establish trustful relationships easily.

What We Offer

You can expect a range of benefits, including:
• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs

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