Career Opportunities: Banking Expertise

6 days ago

Hobart, Tasmania, Australia beBeeCustomer Full time $55,000 - $70,000

Unlock Your Potential in Banking

As a Banking Consultant, you will play a pivotal role in delivering exceptional customer experiences across various touchpoints. You will be responsible for meeting the evolving needs of customers through transactions, conversations, and digital solutions.

This role is based in branches where you will have the opportunity to build strong relationships with customers, ensuring their satisfaction and advocacy. You will collaborate with a team to act as a role model and peer coach, driving excellence in customer service.

You will be part of an industry that is constantly evolving, offering opportunities to shape your career and grow with our organisation. Our Customer Promises are at the heart of everything we do, and you will be instrumental in delivering these promises to leave customers strong advocates of our bank.

  • Deliver high standards of customer service to ensure customer satisfaction and advocacy
  • Meet end-to-end customer banking needs through transactions, conversations, and digital education
  • Collaborate with peers to enhance customer engagement and advocacy
  • Participate in bank programs and initiatives, demonstrating compliance with policies and procedures

To succeed in this role, you will need:

  • Exceptional customer focus and retail experience
  • Technical savvy and adaptability to change
  • Collaborative mindset and excellent communication skills

We offer a dynamic work environment that is focused on innovation and growth. If you are passionate about delivering exceptional customer experiences and have the skills and qualities required for this role, we would love to hear from you.

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