ServiceNow Technical Lead

2 days ago

Brisbane, Queensland, Australia beBeeServicenow Full time $160,000 - $170,000
About the Role

As a Senior ServiceNow Technical Lead, you will play a pivotal role in designing and implementing innovative IT solutions to drive business value. Your expertise will be instrumental in shaping our clients' technology landscape.

Main Responsibilities:

  • Design and develop cutting-edge ServiceNow solutions that align with our clients' strategic goals.
  • Collaborate with cross-functional teams to deliver complex projects, leveraging your technical acumen and industry knowledge.
  • Analyze business requirements and translate them into tailored ServiceNow configurations, ensuring seamless integration with existing systems.
  • Mentor and lead team members, fostering a culture of excellence and continuous learning.
  • Develop and maintain in-depth knowledge of ServiceNow best practices, staying up-to-date with the latest product releases and features.
About You

We seek a seasoned professional with a proven track record in ServiceNow implementation, project management, and technical leadership. Your ability to communicate complex technical concepts to non-technical stakeholders is essential.

  • Minimum 5 years of experience in ServiceNow implementation, focusing on Migration, Transformation, and IT Outsourcing initiatives.
  • Strong application development and integration experience, with a solid understanding of ServiceNow's ITSM, ITOM, and SecOps modules.
  • Excellent communication, problem-solving, and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Possession of relevant certifications, such as ITIL or ServiceNow CSA/CIS, is highly desirable.
Culture

Our company values innovation, collaboration, and customer satisfaction. We believe in creating an inclusive work environment where professionals can grow, learn, and thrive.

The core elements of our culture are:

  • Innovation – Encouraging creativity and experimentation to drive technological advancements.
  • Collaboration – Fostering teamwork and open communication to achieve shared goals.
  • Customer Focus – Delivering exceptional service and support to our clients, building lasting relationships.

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