Chief Data Insight Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeData Full time $90,000 - $120,000
Customer Support Data Analyst

Key Responsibilities:

  • Develop and maintain data extraction queries from multiple database systems.
  • Create and manage KPI data warehouses to track operational performance.
  • Design and publish timely reports for internal and external stakeholders.
  • Analyse customer service records and identify trends to inform business decisions.

About the Role:

  • Strong skills in SQL and database query development.
  • Experience in requirements gathering, data analysis, and report design.
  • High attention to detail and strong problem-solving skills.
  • Effective communication skills and ability to collaborate with teams.

Qualifications and Skills:

  • A tertiary qualification in Information Technology, Business, or a related field.
  • Proven experience in Microsoft Office (Excel, Access) and Power BI.
  • Excellent time management and organisational abilities.

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