Manufacturing and Lab System Support Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeSystem Full time $150,000 - $180,000
System Engineer for Manufacturing and Lab Infrastructure We are seeking an experienced System Engineer to support and maintain the infrastructure of our manufacturing environment. This role is ideal for a technically adept professional who can troubleshoot server and network issues as well as resolve MES or DeltaV system problems on the manufacturing floor.Job Description:The successful candidate will play a key role in ensuring the reliable operation of systems critical to Good Manufacturing Practices (GMP). The systems you will support include infrastructure (networks, wi-fi, virtual servers, backups) and applications running on them (Syncade, DeltaV, PI, BMS, Thin Manager, analytical instruments).Key Responsibilities:
  • Collaborating with Digital teams to design and execute effective IT/OT integrations that align with world-class scientific research and operations
  • Providing recommendations to the business on IT/OT solutions that meet both immediate and strategic objectives
  • Ensuring technical considerations such as change management, infrastructure integrity, and systems integration are addressed for all Manufacturing and Lab Systems projects
  • Maintaining and troubleshooting infrastructure including Windows servers, VMware virtual machines, network architecture, backup/recovery platforms, and domain services like Active Directory, DNS, and DHCP
  • Supporting key manufacturing applications such as Syncade, DeltaV, OSI PI, BMS, HMIs, Solo VPE, and other analytical instruments and label printers
Additional Responsibilities:
  • Partnering closely with automation engineers, lab engineers, scientists, and operations teams to support the lifecycle of manufacturing and lab systems guided by clear SLAs
  • Supporting compliance with GxP requirements and the IQ/OQ/PQ validation process for computerized systems
  • Participating in the development and validation of business continuity and disaster recovery plans
  • Assisting in the design and troubleshooting of network topologies specific to manufacturing and lab environments
  • Implementing and supporting cybersecurity controls and applications across critical systems
Required Skills and Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Industrial Engineering, physical science or related field or relevant experience
  • 6+ years of experience working with IT/OT infrastructure in manufacturing, lab systems, control systems and building management systems
  • Experience with IT/OT implementation with DCS, MES, BMS, PLC, OPC, HPLC, GC, LIMs, lab analyzers
  • Prior experience working for a Pharmaceutical company required
  • Experience working with virtual environment VMware/Hyper-V and/or cloud platform AWS preferred
  • Experience working with RDBMS SQL Server or Oracle
  • Experience working with application and web server IIS
  • Experience working with backup/recovery systems Acronis, Veeam, N2WS, etc.
  • Experience working with Cybersecurity endpoint protection applications Crowdstrike, Symantec, McAfee, Carbon Black, etc.
  • Experience working with infrastructure tools Dynatrace, Pager Duty, Splunk
  • Understanding of network routing, switching and firewall concepts
Benefits:Join a global team of exceptional colleagues and strategic partners worldwide contributing to global health initiatives.Others:This is a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide.

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