Home Loan Acquisition Specialist
3 days ago
About Us
At ANZ, we strive to create a world where people and communities thrive. As a Home Loan Acquisition Specialist in our Customer Contact Centre Team, you will play a vital role in helping customers achieve their financial goals.
What You'll Do:
- Triage inbound calls regarding new home loans, credit cards, and personal loans to the relevant lending department.
- Ask relevant questions to determine customers' lending needs, eligibility, and then transfer them to a lender for further discussion.
- Deliver exceptional customer experiences on every interaction, leaving a positive impression of ANZ.
- Support customers with acquisition needs across both phone and digital channels.
- Make outbound calls to support various lead types and transfers from other areas of CCC.
- Provide insights on campaign effectiveness, customer behavior trends, and reasons for potential customer departures.
Your Impact:
As a Home Loan Acquisition Specialist, your contributions will have a direct impact on shaping a world where people and communities thrive. You will be part of an organization that values growth, diversity, and inclusion.
Key Skills and Qualifications:
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment with multiple priorities.
- Strong problem-solving and analytical skills.
- Familiarity with digital channels and customer contact centre operations.
- Ability to adapt to changing requirements and priorities.
Estimated Salary: $60,000 - $80,000 per annum, depending on experience and qualifications.
Benefits:
- A competitive salary package.
- A range of flexible working arrangements to suit different lifestyles.
- Access to health and wellbeing services and discounts on selected products and services.
- Ongoing training and development opportunities to enhance career growth.
Why Choose ANZ?
ANZ is committed to building a workplace that reflects the diversity of the communities we serve. We value our employees' growth and well-being, offering a supportive and inclusive environment to help you succeed.
-
Customer Acquisition Specialist
1 day ago
Melbourne, Victoria, Australia ANZ Full timeAt ANZ, we're shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.We're seeking a Customer Acquisition Specialist to join our team in the Customer Contact Centre. As a key member of our team, you'll play a critical role in helping customers obtain new Home Loans,...
-
Home Loan Specialist
3 weeks ago
Melbourne, Victoria, Australia Lendi Full timeRole OverviewAs a Home Loan Specialist at Lendi, you will be working with a powerful brand, smart technology, and highly specialized support to fuel your income growth. You will be responsible for supporting customers with their home lending needs virtually, via phone, email, and video chat. Key ResponsibilitiesSupport customers with their home lending needs...
-
Melbourne, Victoria, Australia Fuse Recruitment Full timeExpert Home Loan AdvisorWe are seeking a skilled Loan Application Coordinator to join our team, where you will be responsible for managing the entire loan application process from start to finish. As an expert in home loans, you will ensure timely tracking and monitoring of files, identify potential issues, and resolve them promptly.Key...
-
Experienced Home Loan Specialist
2 weeks ago
Melbourne, Victoria, Australia Commonwealth Bank of Australia Full timeJob DescriptionWe are seeking an experienced Home Loan Specialist to join our team at the Commonwealth Bank of Australia.About UsThe Commonwealth Bank is a leading financial institution in Australia, providing banking and financial services to individuals, businesses, and institutions. We are committed to helping our customers achieve their financial goals...
-
Home Loans Serviceability Calculator Specialist
2 weeks ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full timeAbout the RoleAs a Journey Expert in our Home Loans Portfolio, you'll play a key role in helping to design, produce and manage a straightforward range of home loans products. This role is responsible for liaising with stakeholders to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems.As...
-
Loan Specialist
2 weeks ago
Melbourne, Victoria, Australia Heartland Bank Full timeAt Heartland Bank, we're seeking an exceptional Loan Specialist to join our Melbourne-based team.We're looking for a highly skilled and customer-focused individual to manage a pipeline of new-to-bank reverse mortgage applications. As a Loan Specialist, you'll conduct detailed credit assessments and make decisions within your Delegated Lending Authority.About...
-
Home Loan Sales Consultant
4 weeks ago
Melbourne, Victoria, Australia Lendi Group Full timeExciting career opportunities await at Lendi Group, where you can hone your sales skills and gain a deep understanding of the home loan process.Company OverviewAussie, a leading mortgage broking network, has revolutionised the Australian mortgage market since its inception in 1992. Today, as the largest retail mortgage broking network in the country, Aussie...
-
Home Loan Specialist
16 hours ago
Melbourne, Victoria, Australia Aussie Full timeAbout AussieAussie is Australia's #1 brokerage, offering a unique opportunity for self-employed individuals to build their own mortgage broking business.Job OverviewWe are seeking an experienced Mortgage Broker to join our team and take advantage of our industry-leading technology platform, backed by the leading broker value proposition in market.SalaryThis...
-
Strategic Portfolio Officer
1 week ago
Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full timeAbout ANZWe are shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.As a Project Management Officer in our Home Loans Portfolio, you'll play a key role in helping ANZ be the best bank for people who want to save for, buy or own a sustainable home....
-
Finance Career Developer
7 days ago
Melbourne, Victoria, Australia BlueRock Full timeAbout UsAt BlueRock Finance, we're a team of enthusiastic finance experts who really know their stuff. We help our wonderful clients make the most of every opportunity while achieving their business and personal goals.Our MissionWe're on a mission to provide exceptional customer service and deliver seamless loan experiences for our clients. We're committed...
-
Home Loan Expert
1 week ago
Melbourne, Victoria, Australia Lendi Group Full timeAbout the RoleWe are seeking an experienced and ambitious individual to join our team as a Home Loan Expert. As a key member of our mortgage broking network, you will be responsible for providing expert advice and solutions to customers across Australia.The ideal candidate will have a strong background in sales or customer service, with a Certificate IV in...
-
Business Development Manager
1 day ago
Melbourne, Victoria, Australia Ray White and Loan Market Full timeAbout Ray White and Loan Market">We are a leading real estate and financial services company, dedicated to delivering exceptional results for our clients.">Salary: $80,000 - $120,000 per annum">This is an exciting opportunity for a Business Development Manager to join our team at Ray White and Loan Market. As a key member of our leadership group, you will be...
-
Melbourne, Victoria, Australia SMAART Recruitment Full timeAre you looking to leverage your lending expertise and make a meaningful impact in the lives of others? This is an exciting opportunity to join SMAART Recruitment as a Home Loan Coordinator, where you will play a crucial role in helping clients achieve their financial goals.Established in 2005, SMAART Recruitment has built a culture that values hard work and...
-
Talent Acquisition Specialist
1 month ago
Melbourne, Victoria, Australia Superior People Recruitment Full timeJob Title: Talent Acquisition SpecialistSuperior People Recruitment is seeking an experienced Talent Acquisition Specialist to join our team. As a key member of our recruitment team, you will be responsible for undertaking candidate application assessment and screening, and supporting in delivering a positive and efficient experience for all job...
-
Victoria and Tasmania State Sales Manager
1 week ago
Melbourne, Victoria, Australia Macquarie Full timeAbout MacquarieMacquarie is a global financial services group operating in 34 markets with 55 years of unbroken profitability. Our advantage lies in bringing together diverse people to shape possibilities.Job OverviewWe are seeking a seasoned Victoria and Tasmania State Sales Manager for our Home Loan Broker Sales team in Personal Banking. As part of this...
-
Melbourne, Victoria, Australia Fuse Recruitment Full timeHome Loan Expertise About the Role:We are seeking a skilled Loan Application Coordinator to join our team. This role is responsible for managing loan applications from start to finish, ensuring timely tracking and monitoring of files.Key Responsibilities:- Manage loan applications, ensuring all documentation is accurate and compliant with regulatory...
-
Melbourne, Victoria, Australia Macquarie Full timeAbout the Role:As a seasoned sales leader, you will have the opportunity to drive business growth and deliver exceptional customer experiences in Macquarie's Personal Banking division.The ideal candidate will possess strong leadership skills, excellent industry knowledge of Australia's home loan broker market, and established relationships with key...
-
Marketing Specialist
1 month ago
Melbourne, Victoria, Australia Ray White and Loan Market Full timeAbout UsAt Ray White and Loan Market, we're a big company with a start-up attitude. We're proud to be a family-owned business that supports a community of over brokers and advisers across Australia and New Zealand.About the RoleWe're looking for a talented Marketing Specialist to join our team in Melbourne, VIC. As a Broker Marketing Specialist, you'll be...
-
Acquisition Assistant Specialist
2 weeks ago
South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full timeAbout Spotlight Retail Group (SRG)Spotlight Retail Group (SRG) is a leading Australian retailer with a diverse range of brands, including Spotlight, Anaconda and Mountain Designs.Job DescriptionWe are seeking an Acquisition Assistant Specialist to join our team. As an Acquisition Assistant Specialist, you will be responsible for providing analytical and...
-
Digital Marketing Campaign Specialist
5 days ago
Melbourne, Victoria, Australia Lendi Group Full timeAt Lendi Group, we're revolutionising the home loans industry with best-in-class technology and a suite of tools that take the hard work out of home loans. As a Digital Marketing Coordinator, you'll play a crucial role in developing integrated campaigns to drive online leads and engagement through paid channels.We're seeking a highly skilled individual with...