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Customer Support Representative

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomerSupport Full time $50,000 - $70,000

Job Title: Customer Support Representative

Description:

We are seeking a dedicated and compassionate individual to join our team as a Customer Support Representative.

Key Responsibilities:

  • Deliver exceptional customer service skills to support clients in accessing better hearing outcomes.

  • Leverage knowledge of our products, services, competitive advantages, and government funding programs to provide tailored solutions for clients.

  • Collaborate with Clinicians and Hearing Technicians to deliver quality hearing health care outcomes.

Requirements:

  • Previous administration or customer service experience in retail, hearing care services, pharmacy, or allied health environments.

  • Experience working with an older demographic (preferred).

  • Strong interpersonal communication skills and empathy for clients to support their hearing journey.

  • Higher School Certificate (HSC) or TAFE qualification.

  • Computer literacy skills.