Retail Team Leader
13 hours ago
We are seeking a dynamic and customer-focused individual to join our team as a Retail Supervisor.
This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.
- Lead the sales floor team by setting an example of outstanding customer service, processing sales, refunds, and exchanges efficiently, handling customer inquiries via phone, ensuring compliance with all transactions and cash-handling procedures.
- Support the management team with training and coaching the POS team on processes and customer service delivery, assisting the store management team to achieve sales targets.
You will be responsible for leading a team, driving sales growth, and exceeding set performance metrics. In return, we offer:
- A competitive compensation package including bonuses based on performance.
- Opportunities for career advancement and professional development.
- Access to exclusive employee benefits and discounts.
- A supportive work environment that values diversity and inclusion.
To succeed in this role, you should have:
- At least 2 years' experience in retail or a related industry.
- Prior experience as a supervisor or lead position.
- Cash-handling and tender management skills.
- Excellent communication skills and ability to work well under pressure.
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