Level 1 Helpdesk Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeHelpdesk Full time $96,000 - $108,000

Embark on a 5-month temporary contract as a Helpdesk Officer - Level 1, delivering exceptional IT support to our clients.

We are seeking a proactive and customer-focused individual to join our dynamic team. As a trusted partner, we invite ambitious professionals to be part of this rewarding journey.

About the Role:

- Resolve issues over the phone with excellent communication skills.
- Utilize TeamViewer to remotely access laptops and deliver efficient issue resolutions.
- Troubleshoot and diagnose technical problems to ensure smooth operations.

Benefits of Working with Us:

- Flexible Work Arrangements: Enjoy a healthy work-life balance with a flexible blend of remote and in-office work.
- Promote Professional Growth: Expand your skillset and elevate your career with ongoing development opportunities.
- Positive Work Culture: Join a supportive and collaborative team that values diversity and empowers its members.
- Making a Meaningful Impact: Contribute to shaping the future of the community.

Key Requirements:

- Local Council Experience Essential
- Excellent Communication Skills
- Proficient in Technical Support Software
- Ability to Work in a Team Environment

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