Senior Retail Operations Manager

9 hours ago


Osborne Park, Australia Frontline Retail WA Full time

About Our Client

Frontline Retail WA is a leading homewares retailer in Osborne Park, Perth. We specialize in providing exceptional home furnishings, décor, and lifestyle products to our valued customers.

Job Summary

We are seeking an experienced Senior Retail Operations Manager to join our team at our Osborne Park superstore. As a key member of our leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence.

Key Responsibilities

  • Assist the Store Manager in daily operations, including staff supervision, inventory management, and customer service.
  • Lead by example by providing exceptional customer service and fostering a positive shopping experience for all customers.
  • Support the recruitment, training, and development of store staff to ensure a knowledgeable and motivated team.
  • Implement and maintain visual merchandising standards to showcase products and drive sales.
  • Monitor and analyse store performance metrics, identifying areas for improvement and implementing strategies to achieve targets.
  • Ensure compliance with company policies and procedures, including health and safety regulations.

Requirements

  • Previous experience in a retail management role, preferably in a high volume business.
  • Strong leadership skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills.
  • A proven track record of achieving sales targets and driving results.
  • The ability to multitask and prioritise tasks in a fast-paced environment.
  • Flexibility to work a rotating roster.
  • Knowledge of inventory management systems and retail operations.

What's in it for you?

  • A competitive salary of $85,000 - $100,000 per annum, depending on experience.
  • Performance-based bonus incentives.
  • Ongoing training and development opportunities.
  • Employee discounts on merchandise.
  • Free product to take home and try, allowing you to experience our latest offerings firsthand.


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