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Practice Reception and Administrative Officer

1 week ago

Melbourne, Victoria, Australia Family Doctor Pty Ltd Full time

Overview of the Role

As a Medical Receptionist at Family Doctor Pty Ltd, you will be responsible for providing front-line services, guiding patients through administrative and financial aspects of their treatment.

Key Responsibilities

  1. Provide Reception Services: Provide high-quality reception and secretarial services to patients, doctors, and staff.
  2. Greet Patients: Greet patients and visitors in person and on the phone.
  3. Schedule Appointments: Schedule appointments for patients.
  4. Perform General Office Tasks: Perform general office and administrative duties.
  5. Clinic Operations: Open and close the clinic as required.

Requirements

  • Communication Skills: Possess excellent communication and IT skills.
  • Previous Experience: Previous medical reception experience is advantageous.
  • Multitasking Ability: Demonstrate the ability to multitask.
  • Professionalism and Confidentiality: Maintain a high level of professionalism and confidentiality.
  • Software Skills: Experience using Best Practice software is advantageous.
  • Attention to Detail: Possess critical attention to detail.
  • Customer Service: Display excellent customer service skills.
  • Fast-Paced Work Environment: Ability to work in a fast-paced environment.