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Customer Service Leader

2 weeks ago

Newcastle, New South Wales, Australia Aramark Full time
About the Role

The Location Manager is responsible for ensuring the quality of Aramark's products and services meet or exceed customer expectations. This role offers a great opportunity to make a positive impact for our employees and for our customers.

Key Responsibilities
  1. Maintain accurate records and ensure compliance with all relevant laws and regulations.
  2. Recruit, hire, train, and develop a talented team of employees to deliver exceptional results.
  3. Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
  4. Analyze business performance data to identify areas for improvement and develop strategic plans to address them.
  5. Foster a culture of open communication and continuous learning to drive innovation and excellence.

About You

To succeed in this role, you should have a strong background in operations management, excellent leadership skills, and a passion for delivering exceptional customer experiences. A bachelor's degree or equivalent experience is required, along with at least five years' experience in a related field. Additionally, you should be able to work nights, weekends, and holidays as needed.