Brisbane Surveillance Operations Professional
2 weeks ago
As a Surveillance Operator at The Star Brisbane, you will play a critical role in ensuring the protection of company assets and the safety of team members and patrons.
This position involves monitoring and reporting on critical incidents across The Star complex, investigating and reporting on activities that pose a threat to the integrity of operations and casino statutory obligations, and reviewing CCTV footage to resolve gaming inquiries and disputes.
Responsibilities- Monitor alarm systems and coordinate an appropriate response via communications systems to relevant operational departments and emergency services
- Investigate and report on activities that potentially pose a threat to the integrity of operations and casino statutory obligations
- Review CCTV footage to resolve all gaming inquiries and disputes from internal and external customers
- Video record and document potential misconduct claims against staff and patrons
- The ability to work weekends and nights on a 24/7 rotating roster
- Being able to reliably work in a small, dynamic team environment
- The capacity to prioritize daily workload to ensure efficient and effective performance of their position
- Current QLD Security Industry Registry Licence
- Successful completion of an approved Trainee Surveillance Operators Course
The Star Entertainment Group is a leading gaming and entertainment company in Australia, with a commitment to creating a diverse, equitable, and inclusive workplace.
We are dedicated to providing exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.
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