
Retail Store Operations Leader
2 weeks ago
Baby Bunting is Australia's largest nursery specialty retailer, but we are more than that. We are a growing community dedicated to supporting parents through every step of their journey. Our purpose is to share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
About the RoleAs Retail Leader, you will work closely with the Store Manager to lead daily store operations, mentor your team, and ensure every customer enjoys a supportive and memorable experience.
Key Responsibilities:
- Lead and Support: Motivate your team, help with onboarding and training, and create a workplace where people feel empowered and valued.
- Customer-First Focus: Support parents and carers by providing expert advice, demonstrating key product features, and creating warm, welcoming interactions.
- Back-of-House Management: Oversee stock levels, assist with inventory management, loss prevention, and collaborate with the store admin and warehouse team to ensure everything runs smoothly.
- Promote a Safe Workplace: Champion occupational health and safety standards and support a safe environment for both the team and our customers.
About You
You are a passionate, hands-on leader who thrives in retail, knows how to bring out the best in others, and is excited to grow with a business that truly makes a difference.
What You Bring to the Team:
- 2–3 years of retail leadership experience (big box preferred or Store Manager from a smaller format)
- Strong communication skills and a collaborative mindset
- A passion for mentoring and developing others
- Proven success in achieving sales and performance targets
- High attention to detail and a commitment to safety and service
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