Schedule Coordinator

5 hours ago

Townsville, Queensland, Australia beBeeService Full time $60,000 - $90,000
Job Description

We're seeking an organized and proactive individual to drive operational efficiency by coordinating schedules, managing customer communications, and supporting service operations.

This key role involves planning, coordinating, and scheduling all Planned Maintenance activities monthly, allocating work to resources and prioritizing safety, compliance, and customer requests.

The ideal candidate will have experience working within administration or scheduling of a field-based workforce, possess strong administrative and coordination skills, and be looking for career longevity.

The successful candidate will:

  • Plan and coordinate schedules to ensure efficient use of resources and meet customer needs.
  • Communicate with customers and stakeholders by providing ETAs, attendance details, and managing rescheduling or absenteeism promptly.
  • Monitor progress, ensure accurate and complete data in ServiceMax, manage revisits, and drive backlog reduction by scheduling recovery work.
  • Collaborate with managers to review technician and subcontractor performance, identifying training needs and documenting non-standard events.
  • Support interdepartmental communication and handle related administrative duties.

In return, we offer a fulfilling workplace with a range of benefits, including parking, onsite gym, discounted health insurance, peer-to-peer recognition, and wellbeing programs.

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