Customer Service Professional

2 weeks ago


Brisbane, Queensland, Australia beBeeCustomerSupport Full time $80,000 - $120,000

About the Role:

We are seeking a highly skilled and customer-oriented professional to fill a Customer Support Engineer position in Brisbane, Queensland.

Key Responsibilities:

  • Maintaining and developing robust relationships with customers
  • Providing expert technical advice on maintenance, installation, and servicing of medical equipment
  • Collaborating with colleagues to deliver exceptional service to clients
  • Participating in sales processes and providing technical support throughout the customer relationship lifecycle
  • Taking lead in managing and supporting technical escalations through to resolution

Requirements:

  • Previous experience in customer-facing engineering roles
  • Strong IT skills and ability to work in a fast-paced environment
  • A degree-level education or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering, or related fields
  • A full AU driver's license and Australian working rights

About the Company:

The company is a global health technology provider committed to improving people's health and wellbeing through innovative solutions. We believe that every individual matters and strive to create an inclusive workplace that reflects the diverse communities we serve.


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